University of New Orleans

Accounts Receivable

Accounts Receivable

CURRENT STUDENTS:

If you are a currently enrolled student who wishes to participate in the extended payment plan for the upcoming term, please sign up for a payment plan EPPO in Workday.

FORMER STUDENTS:

The Accounts Receivable Office handles all inquiries regarding delinquent accounts. If you have a question about an outstanding balance or bursar hold on your student account, please contact the Accounts Receivable Office. 

Below are common reasons a bursar hold is placed onto your
student account.

  • Delinquent tuition and fees (any semester)

Note:  According to state regulations, delinquent accounts will be sent to the Louisiana Attorney General's Office for collections. An account sent to the Attorney General's Office will incur a 33.33% collection fee and may also be subject to wage garnishments, tax refund garnishments, and other methods available to the Attorney General's Office to collect the debt.

  • Balance forwarded from previous semester
  • Financial aid reversals
  • Account flagged for cash only payment due to NSF check(s)
  • Neglected payment arrangements
  • Account in collections
  • Unpaid parking tickets
  • Housing charges

Bursar Holds:

AGE: Bursar Aging hold that prevents enrollment in future semester. The minimum prior term balance is $700.

TRN: Bursar Transcript hold that prevents students from receiving their transcript.  All prior balances must be be paid in full prior to this hold being removed.

COL: Account sent to the Attorney General's office (AGO) for collections.

 

Per University of Louisiana Board of Supervisors Policy Number: FB-IV.(3), institutions are not able to issue credit to students or Third-Party Providers.  Students or Providers that fail to pay the University on behalf of the student will have a transcript hold on their account.

 

Contact Accounts Receivable

Phone: (504)280-7384

E-mail: ARinfo@uno.edu

 

Is there a collections hold on your account?

LA Attorney General's Office (AGO) is the collection agency used by the University of New Orleans

1 (800) 423-2129

Email: CollectionsInfo@ag.louisiana.gov

Collections Information - Bursar Info regarding accounts sent to AG for collections